Collection of the ticket
Tickets have to be collected at the ticket office next to the entrance of the museum. Visitors have to turn up at the front desk at least 20 minutes in advance with the BOOKING REFERENCE, otherwise entrance will not be guaranteed.
In case of payment by credit card, the credit card holder has to show hith his or her identificatio document. In case of his or her absense, a proxy and a copy of the identification document of the credit card holder are requested.